Blog / Best practices / Applications of online training: sales training
11 years ago

Applications of online training: sales training

trainingEffective sales training develops the individual’s skills and builds on existing abilities to ultimately improve business performance through increased productivity and profitability. Good sales training courses can lead to an increase in activity levels, sales volumes and order size. There are also additional benefits to training such as improved sales force retention (since recruitment is costly), improved employee motivation and engagement, and a greater receptiveness to change.  Online sales training also presents a very low risk investment – you only require a 0.5% improvement in performance in order to profit from sales training and anything above that is additional profit.

Online sales training offers a wide range of benefits to salespeople looking to sharpen their capabilities and build new skill sets. Good online sales training will thoroughly prepare employees for sales success by enabling employees to gain expertise and practical knowledge about successful selling, give confidence to the learner, and provide them with the skills necessary to succeed.
Beyond the obvious advantages (for example, employees being able to complete training courses and modules at their own pace, on the go, and within management-set time frames) the best online sales training uses powerful interactive tools which engage learners and allow both trainers and trainees to track progress. The most effective online training programs have comprehensive tracking and reporting tools, allowing management to see how their employees are progressing at a glance.

Some benefits of online sales training:

  1. Ease of use: any salesperson, no matter what their level of experience, can learn from an online sales training programs
  2. Interactivity: questions can be asked and answered in real time. With online sales training programs anyone can be trained at any location, in most any language.
  3. Instant access: training programs are available to learners all day, every day, throughout the year. Employees can log in and start learning whenever they have the time and from wherever they are located!
  4. Customization of training process: online sales training programs allow for material to be created and added to customize training for the individual, particular company branches, localities and/or specific requirements etc.
  5. Flexibility: online sales training programs should be accessible from a variety of devices wherever and whenever employees want to learn on the go. They should be able to log in and learn any time.
  6. Accountability: the most effective online training programs have comprehensive tracking and reporting tools, allowing management to see how their employees are progressing at a glance. General statistics can also be viewed and broken down.

Sales training is one of the most cost effective ways to improve business performance, and conducting that training online makes it even more of a cost saver. If implemented properly, good sales training will be repaid many times over.

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