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Before and after a webinar: How to engage attendees
When you think about how to host a webinar, you may be tempted to focus exclusively on what happens during the training. Your first questions are likely: “How do I create a…
7 minutes -
6 must-have skills when working remotely
As people suddenly transitioned to remote work, they were bombarded with relevant articles around logistics. Most tips covered questions like: How do I remove distractions while working from home? How do I set…
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Off-the-shelf training: How to grow employees’ skills with ready-made courses
When thinking of employee development, you’ve likely debated at some point whether to go with off-the-shelf training or create your own course content. Off-the-shelf training is ready-made content you can plug directly into…
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Training your sales team: Six best practices
Most likely, you’re already pretty proactive about supporting your sales team. They are, after all, directly responsible for a lot of your company’s revenue. But often, companies are so focused on quotas,…
8 minutes -
Employee onboarding survey: Expectations vs. reality
You want your recent hires to hit the ground running and thrive in their new roles. And that means preparing them for success from day one with an effective onboarding process. But…
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How to apply Gagne’s nine events of instruction
Born in 1916, educational psychologist Robert Gagne’s nine events of instruction learning model is still very much in use today. Centered around how people (he calls them performers) process information, practitioners in…
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Diversity and inclusion training: The role of managers
In the “Diversity Day” episode of The Office, middle-manager Michael Scott (instructed by his company, Dunder Mifflin) organizes a diversity and inclusion training event for his team. “We only have an hour,”…
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Employee development: How to convince managers to train their teams
Good news. After presenting your employee development business case to the board, your proposed L&D budget has finally been approved. With the finances in place and buy-in from senior management, the biggest…
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Does your team need a knowledge transfer plan?
Chances are you’ve already met Kate (or someone very like her). Kate’s one of the top-performing account managers in your company. She’s been with you for seven years and she’s great at…
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Learning metrics: Can they show that your training is failing?
When it comes to your training program effectiveness, data could tell the difference between a win and a total failure. You already know that learning metrics are important. But collecting these metrics is just as…
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Why your employees could be your best trainers
Content is usually the first thing that comes to mind when you’re trying to build a successful internal training program. But the person who delivers that training plays a big part, too. You…
7 minutes
