Category: Talent Development
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What is corporate training? Strategies, examples, and how to create a successful program
It’s unlikely that corporate training is top of mind for your employees. It should, however, be top of mind for your leadership. Without strong corporate training programs, reaching the goals you set…
14 minutes -
Top customer support skills your teams should master
The customer support team is what can make or break the customer experience. And happy customers are loyal customers who will help businesses bloom and add to their revenue. In brief, good…
7 minutes -
Different generations at work: How to make it work
According to recent research, the vast majority of workers in every generation (89%) see age diversity at work as positive. They cite the positive benefit of learning from different generations in the workplace.…
7 minutes -
6 soft skills to include in your management training program
Hiring for a managerial role is not easy. Whether you’re looking externally or promoting from within, you’re probably looking at quantifiable achievements and experience. Track records of previous teams they managed to…
7 minutes -
Inside the modern workplace: Why virtual intelligence matters
As a result of the pandemic, the global workforce received a fast-track education in virtual work interactions. But now, as the dust settles, remote and hybrid work models are defining the future…
6 minutes -
Why every organization needs a learning culture
For most organizations, there’s no question that having a learning culture is important. So important that it’s actually advertised. Many job ads you read mention “learning opportunities” under benefits. Some might get…
7 minutes -
6 must-have skills when working remotely
As people suddenly transitioned to remote work, they were bombarded with relevant articles around logistics. Most tips covered questions like: How do I remove distractions while working from home? How do I set…
7 minutes -
Employee development: How to convince managers to train their teams
Good news. After presenting your employee development business case to the board, your proposed L&D budget has finally been approved. With the finances in place and buy-in from senior management, the biggest…
7 minutes -
Does your team need a knowledge transfer plan?
Chances are you’ve already met Kate (or someone very like her). Kate’s one of the top-performing account managers in your company. She’s been with you for seven years and she’s great at…
9 minutes -
Digital skills training: What it is and why you need it in your organization now
It’s 2019, and we’re knee-deep in another level of the industrial revolution. Your biggest threat? AI taking control of your systems in an Alien rendition. Nah. In truth, a lack of digital…
5 minutes -
Why training should be your key investment
A recent report by Dell Technologies has left companies and industries across the globe feeling a little uneasy. Their prediction is that 85% of the jobs that will exist in 2030 haven’t…
6 minutes
