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With business costs rising, you’d think training budgets would take a hit. The truth is, they’re actually getting bigger. Between 2021 and 2022, expenditure in the US rose by 10%. Reaching the…
Your job as an L&D professional is not only to get the right training in front of the right people. It’s also to help ensure those people are engaging with and absorbing…
The customer support team is what can make or break the customer experience. And happy customers are loyal customers who will help businesses bloom and add to their revenue. In brief, good…
Too long? Too short? Too tight? Too baggy? An item of clothing may look great on the peg. But if it doesn’t fit perfectly, chances are you won’t wear it. Or when…
The talk of the business world is now AI tools. ChatGPT, Jasper, DALL-E 2, and more are the center of all discussions, with more and more businesses and professionals trying them out…
Most leaders recognize that supporting employee career growth is vital for success. But many companies still rely on traditional approaches to employee training, like one-off sessions, onboarding training, and mandatory compliance training.…
“OK, we have 1 minute left. Is there anything you want to share?” That’s how Leonard’s manager, Scott, ended their regular performance review. Previously, he had been talking for almost half an…
During the pandemic, most businesses were forced to implement non-traditional work models (i.e., work from home). Even if the whole world thought it would last for a while and we would all…
To many employers, the path to company success can be boiled down to a simple formula: create a plan, hire top talent to help carry it out, and then fine-tune future plans…
Training is one of the most essential investments for businesses. But let’s admit it. It’s expensive. And it’s also one of the first things that companies decide to cut when they need…
By now, everyone must have heard at least once about diversity, equity, and inclusion in the workplace. And everyone wants to “have” it. But they’re not quite sure how. Diversity, on its…