Enterprise-level customer training software
Build a loyal customer base, secure revenue, and drive growth
Guide, empower, and retain with customer training
Blue-chip and growing enterprises Trust training on eFront
Boost business results by delivering training to your customers
Solve problems before they occur
Educate your customers to use your product or service to cut the number of repetitive service tickets and lighten your help desk’s workload. Now, your agents can prioritize strengthening relationships and focus on solving significant problems.
Keep customers by your side
Reduce churn rates, and add value to your business by offering your customers practical knowledge. Build confidence in the use of your product or service, improve the learner experience, and convert more users into loyal customers.
Build brand awareness
Cement your business as an industry leader and convert more prospects into full-paying clients. Impart knowledge of your offerings through customer training to strengthen trust, improve your NPS, and position your brand at the forefront of your sector.
The LMS that meets all your customer training needs
Customize your platform
White label and maintain your brand’s integrity. Present your portal in the way your customers find familiar.
Deliver on-the-go training
Answer your customers’ questions wherever and whenever they arise. Deliver on-demand training to devices they have at hand with eFront’s mobile learning app.
Plot learning paths
Create learning trajectories corresponding to the product or service purchased. Bundle related courses into curricula or assign them in a specific order.
Intelligent reporting
Track and continuously improve upon your training with digestible reports and course completion surveys that grant insight into what works and what doesn’t.
API & Zapier integrations
Power up the platform and offer seamless customer training by integrating eFront with Zendesk, Salesforce, or any other third-party software you already use.
Portal localization
Make your portal comprehensible in every region your org operates in. Choose from over 20 languages and switch to the one your customers are most familiar with.
Customizable eCommerce
Choose from numerous checkout, discount, and payment options. Set branch checkout methods, grant credits, and implement eCommerce in the way that suits you.